Terms & Conditions

 
 
 

Agile Journeys understands plans can change unexpectedly and offers the following cancellation terms to assist with coaching sessions, consulting and training programs.

Change and cancellation terms for public online training workshops

We offer a 100% refund if you cancel your registration more than 30 days before the event.

We do not offer a refund for cancellations within 14 to 30 days before the event. However, you can choose from the following options:

  • Transfer your place to a colleague or another person at no extra charge.

  • Pay CHF150 to transfer to a future program by the same trainer.

We do not offer a refund for cancellations within 14 or fewer days before the event. However, you can choose from the following option:

  • Transfer your place to a colleague or another person at no extra charge.

Agile Journeys, a brand of The Feedback Group (reg. no. CHE-265.946.797), reserves the right to postpone or cancel the training event if there are insufficient registrations. You will be notified no later than 14 days before the event with a full refund and/or a possibility to register for a future program. In case of a cancellation and refund, we do not cover any currency-related losses (i.e. the exchange rate has changed, and you’ll get less paid back in your currency) or bank costs (i.e. your bank or credit card has charged you fees for paying the course fee in the first place) relating to cancellation. Agile Journeys will refund the course fee.

In a tragic situation of a force majeure for a trainer (illness, travel disruption, weather etc.), you will receive a full refund for the program fee and/or the possibility to transfer to another program run by Agile Journeys. We will do our very best to ensure this situation does not occur. We do not cover any related costs in this unlikely and unfortunate situation.

Intellectual Property Rights agreement for all training participants

Provided that Participant complies, at all times, with these Terms, Participant is granted a limited, non-exclusive and non-transferable license to use the Material. The license granted to the Participant is personal to the Participant alone.

The license granted to the Participant above does not permit the Participant to (i) sublicense, assign or otherwise transfer or share its rights to the Material; (ii) use, distribute, copy, modify, translate or create derivative works based on any of Material for any commercial purposes; (iii) remove any copyright or trademarks of Agile Journeys from the Material; or (iv) record any Training.